Testimonial: Dublin Apartment Saved on Christmas Day

Catherine, Burleigh Court, Christmas Day 2025

For most people, Christmas Day is a time for family, warmth and switching off from the outside world. But for Catherine, a resident of Burleigh Court in Dublin 4, last Christmas took an unexpected and stressful turn when she discovered water leaking across her apartment floor.

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“I noticed the water around midday,” Catherine recalls. “At first, I didn’t know where it was coming from. On Christmas Day, you feel completely stuck. You assume no one will answer, and even if they do, you think help won’t come.”

Catherine had previously worked with Sean and the team at Abbington Property Maintenance for plumbing issues, so despite the timing, she decided to call.

“I rang Sean at around 12 o’clock. He answered straight away and calmly talked me through what he needed to know. Within minutes, it became clear the water was coming from the apartment upstairs.”

There was one major problem. Catherine could not reach her neighbour.

With water continuing to leak and the risk of serious structural damage increasing by the minute, the situation quickly became critical.

“Even though it was Christmas Day, Sean immediately arranged for his plumbers to come out,” she says. “When they arrived, we still couldn’t make contact with the neighbour. We had to make the difficult decision to force entry so they could stop the leak.”

The team acted quickly, professionally and decisively, preventing what could have been a disaster not only for Catherine’s home but for multiple apartments in the building.

“Without Sean’s help, my apartment and the rest of the building could have been completely flooded. The damage would have been enormous.”

What stood out most to Catherine was the commitment shown by the Abbington team.

“His plumbers left their own families on the most important day of the year to come and help us. That level of dedication says everything about the kind of company Abbington is.”

Since the incident, Catherine says her confidence in the company has only grown.

“They are trustworthy, reliable and extremely easy to deal with. Day or night, if there is an emergency, they will come out and help. I honestly cannot recommend Sean and the Abbington team highly enough.”

Looking back, there is only one thing Catherine wishes she had done differently.

“I’m only sorry I didn’t come across Abbington sooner.”

For property owners, landlords and residents across Dublin, Catherine’s experience highlights the value of having a trusted property maintenance partner on call, especially when the unexpected happens.

Because emergencies don’t wait for business hours. And sometimes, the difference between a small incident and a major disaster comes down to who picks up the phone.

Catherine

Burleigh Court, Dublin 4